TeleWerks
“Automated Call Center”

Overview:

TELEWERKS is designed for organizations, businesses, and professionals!

Outbound Auto Dialing can deliver messages or get responses from members, employees, students, customers, or prospects. Plus…the Inbound Automated Attendant can answer your telephone 24 hours a day, offer up to 10 menu choices of information, take voice mail messages, and even transfer calls.

Outbound Auto Dialing

Automatically calls…

To Make Announcements
To Get Responses
To Market Products and Services

TELEWERKS (with answering machine detection) can be used to make announcements or reminders by calling individuals in churches, clubs, schools, businesses, agencies, etc. It can also be used to call people to get a VOICE or TOUCHTONE response to answer questions, vote, or take a survey. And, TELEWERKS can be used by businesses and entrepreneurs to market products and services by calling thousands of telephone numbers randomly or from data bases. When TELEWERKS calls, it can simply leave a message or it can ask for a response. You may obtain responses by recording their voice answer, asking them to press a key to respond to choices, or transferring to a live operator. Just record your message, select which group (data base) you want to call, when you want to start and stop, then let TELEWERKS go to work calling everyone. Save tremendous time and get fast results!

Inbound Automated Attendant

Answers Phone with Menu Choices
Receives Voice Mail Messages
Transfers Calls

TELEWERKS can answer your telephone 24 hours a day, with a simple message, or it can offer callers menu choices of information and receive voice mail messages. If you have 3-way calling or Centrex telephone service, callers can be connected to other telephone numbers.

We Supply…You Supply

What You Get: TELEWERKS Software on CD ROM & 3.5" diskette, Dialogic Voice Board, Manual, One Year Warranty, and up to 3 hours of Telephone Technical Support (additional support is available for $75 per hour, with 1 hour minimum.)

Minimum Requirements: Computer with Windows 95 or 98, 32 megabytes of RAM, 166 megahertz processor, 200 megabytes of hard drive space, Sound Blaster (or compatible) sound card, Microphone, and Speaker.

Note: Our Dialogic Voice Boards require an ISA slot inside your computer for each 2 or 4 line Voice Board. Standard analog (not digital) telephone lines are required.